Privacy Policy

Last updated: 12/11/2024

At foo.fr, we take the protection of your personal data very seriously. This privacy policy aims to inform you about how we collect, use, and protect your information in the context of using our e-commerce site.

1. Data Processing Manager

The data processing manager of your personal data is TEK4U EURL, whose registered office is located at 78, Avenue des Champs-Élysées 75008 Paris, registered under the SIRET number 98247804200012.

2. Collected Data

We collect different categories of data depending on your use of our site:

  • Identification data : name, first name, email address, postal address, phone number.
  • Payment data : payment information (credit card, bank details), stored only by our secure payment provider.
  • Connection data : IP address, browser type, operating system, pages viewed.
  • Purchase history : items purchased, quantities, prices, and order date.
  • Preference and interaction data : shopping preferences, responses to satisfaction surveys, customer reviews.

3. Purposes of Data Collection

We use your personal data for:

  • The processing and management of your orders : execution of the sales contract, billing, delivery, and after-sales service.
  • Improving our website and customer service : managing reviews, satisfaction studies, and browsing analysis.
  • Marketing and prospecting : sending newsletters and promotional offers subject to your consent.
  • Security and fraud prevention : detection and prevention of fraudulent behaviors.
  • Personalizing your experience : personalized recommendations and display of tailored content.

4. Sharing Data with Third Parties

We are committed to not selling, renting, or disclosing your personal data to third parties without your consent, except in the following cases:

  • Service providers : we share certain data with payment providers, carriers, and other partners necessary for the execution of our services.
  • Legal obligations : in the event of a legal request, judicial order, or to comply with applicable regulations.

All our partners and service providers are subject to confidentiality and security obligations in accordance with applicable laws.

5. Data Retention Period

We retain your personal data for the duration necessary for the purposes described above, or to meet legal requirements. In general:

  • Order data : retained for 10 years for accounting reasons.
  • Marketing data : retained for 3 years from your last contact.
  • Browsing data : retained for 13 months for statistical analysis.

6. Data Security

We implement appropriate security measures to protect your personal data against loss, unauthorized access, alteration, or disclosure. Our site uses encryption protocols (such as SSL) to ensure the security of online transactions.

7. Your Rights

Under the GDPR, you have the following rights:

  • Right of access : you can request a copy of your personal data in our possession.
  • Right to rectification : you can correct inaccurate or incomplete personal data.
  • Right to erasure : you can request the deletion of your personal data under certain conditions.
  • Right to restrict processing you can request that the use of your data be restricted in certain cases.
  • Right to data portability you can request to retrieve your data in a structured and readable format.
  • Right to object you can object to the use of your personal data for direct marketing purposes.

To exercise your rights, please contact us using the contact form: https://foo.fr/contact

8. Cookies and Tracking Technologies

We use cookies to enhance your user experience and provide you with tailored content. You can manage your cookie preferences by changing your browser settings.

9. Changes to the Privacy Policy

Foo.fr reserves the right to modify this privacy policy at any time. We recommend that you check this page regularly. In case of substantial changes, we will inform you by email or through our site.

10. Contact

For any questions or requests regarding our privacy policy, please contact us using the contact form: https://foo.fr/contact

By browsing foo.fr and by using our services, you acknowledge that you have read this privacy policy and agree to our practices regarding data collection and processing.